Plaxel Plasma·Owners & providers

Request a repair

Tell us what is happening with your device and we will help you troubleshoot or arrange a repair. A short video of the fault is required; without it we cannot diagnose the issue.

  • 01Serial number photo the back of the device or base
  • 02What is happening when it started and what you have tried
  • 03A short video of the fault, sent to Rachael on WhatsApp after you submit

Questions before you submit? Message Rachael on WhatsApp